Employee Scorecard

All the employees should be reviewed once in a month. i.e., every 30th day. Each employee score should be above 174 in a month to meet the organization and job expectations.

Each complaint- Minus 3 points for minor, 5 points for moderate and 10 points for major.

Each mistake/ complaint reporting of other staff- Add 1 point for each.
This is to ensure that staff is not supporting or covering the mistakes of other employees and are working ethically in the organization.

Quality & Characteristics

Selected Value: 0
1. Take the lead whenever they can 2. Show initiative 3. Can get things done on their own 4. Meet their goals — always 5. Ask a lot of relevant questions 6. Make strong decisions in fast-paced environments
Selected Value: 0
Decision making refers to making choices among alternative courses of action—which may also include inaction. While it can be argued that management is decision making, half of the decisions made by managers within organizations ultimately fail.
Selected Value: 0
When it comes right down to it, meeting deadlines is all about using your time wisely and being organized and focused.
Selected Value: 0
Quality of work (accuracy, thoroughness, competence) Quantity of work (productivity level, time management, ability to meet deadlines) Job knowledge (skills and understanding of the work) Working relationships (ability to work with others, communication skills) Achievements.
Selected Value: 0
Consistency usually implies a positive sense of dependability. If you show consistency at the work place, your manager can depend on you.
Selected Value: 0
Sharing of information and ideas between the management of an organization and colleagues and vice versa. Sharing of information among your colleagues almost instantaneously.
Selected Value: 0
1) Becoming self-aware, self-monitoring and self-correcting; 2) Knowing what you need to do; 3) Taking the initiative rather than waiting to be told what to do; 4) Doing what is asked to the best of your ability, without the need for external prodding, and working until 5) the job is completed; 6) Learning to work at a pace that you can sustain; 7) Taking ownership of your mistakes without looking for excuses; and 8) Refusing to let self-doubt or negative emotions due to negative past experiences take you off course.
Selected Value: 0
Takes initiative by doing things without being told; s/he finds out what need to know; s/he keep going when things get tough; and spot and take advantage of opportunities that others pass by. Act, instead of reacting, at work.
Selected Value: 0
Employees work through problems and assessments together. Employees are able to delegate roles and responsibilities, pool their knowledge and skills and receive support from one another.
Selected Value: 0
1) Sets a new standard for productivity 2) Puts the “pro” in productivity 3) Monitors productivity and implements upgrades as needed 4) Always seeks opportunities to be even more productive 5) Dazzles everyone with the quality and quantity of her work 6) Is productivity minded 7) Regards productivity as a top priority 8) Generates great productivity from others 9) Identifies and implements steps to enhance output 10) Is responsible for a major increase in departmental productivity 11) Always goes the extra mile(s) 12) Fully understands the figures behind productivity 13) Works hard and works smart 14) Streamlines departmental operations 15) Raises the bar for everyone 16) Is energized by challenges that would derail others 17) Offers outstanding suggestions to increase productivity 18) Inspires others with his output 19) Produces a remarkable amount of high-quality work
Selected Value: 0
Creativity and Innovation. I don’t rely on common methods to solve a problem but address each situation with creative solutions. I look at each problem with a fresh perspective. I use my creativity in any role I am in within the team.
Selected Value: 0
Honest employees cannot tolerate lying, fudging data, misrepresenting themselves or their organization, or other acts that display contempt for the truth. Establish honest two-way communication with colleagues. Hold a strong sense of right and wrong, and consistently strive to do what’s right. Set high personal standards of integrity. Keep to my word on all matters.
Selected Value: 0
1) Listens carefully to what others are saying without interrupting them. 2) Always questions what the team is doing to try to ensure that everyone is benefiting. 3) Respects the ideas and opinions that the other team members have to say. 4) Offers workable solutions to the various problems and ideas being faced by the team. 5) Participates actively in all the team’s activities and always displays a winning mentality. 6) Accepts defeat graciously and is always ready to congratulate the team members who do well. 7) Drives team-related work and activities forward and ensure tasks are handled to completion. 8) Looks for ways to turn talk into practical solutions and actions that have a positive impact. 9) Shows great skill and ability to be resourceful in a team and uses available resources to achieve the highest possible results. 10) Displays good planning and organizing skills and ensures that all team activities are run in a proper manner.
Selected Value: 0
The ways that a employee will engage with its visitors, donors, callers etc. to improve their experience with the organization
Selected Value: 0
1) Recognized by colleagues and clients as being a functional and technical expert 2) Trains others in an area of expertise and always shares knowledge with colleagues 3) Produces excellent results in complex fields of expertise and performs complex tasks as if they are simple 4) Always ahead of others in keeping technical skills current and in learning new complex skills 5) Possesses multiple certifications in a wide range of technical fields 6) Demonstrates exceptional knowledge about how complex systems and processes work 7) Always a step ahead of others in working with new systems 8) Demonstrates exceptional professionalism and confidence when solving complicated issues and always welcomes new challenges 9) Possesses an exceptional ability to learn new technologies quickly and apply them successfully 10) Demonstrates outstanding ability to operate a wide range of devices and machines
Selected Value: 0
Are you trustworthy to handle the tasks given without passing them on to others? Are you willing to do whatever it takes to get the job done no matter the situation? Are you willing to work overtime if the task requires you to do so?
Selected Value: 0
My break times are well planned and do not exceed the allotted time. I arrive each day fully prepared to tackle my responsibilities. I am reliable and do not have any attendance problems. I ensure my team adheres to their lunch schedules and breaks.
Selected Value: 0